Answer an objection with a question, answer a discount request without dropping the price, and write the proposal in the buyer’s words with three options. This guide has a Claude prompt for each, and a check line so nothing goes to a buyer unread.
These three come up late in a deal, often in the same week.
In this guide
- Objections: reply with a question, then keep a log
- A reply to a discount request that holds the price
- Proposals: start with their words, then offer three options
Objections: reply with a question, then keep a log
I’d rather ask about an objection than argue with it. One prompt helps you reply today, and one helps you see the pattern across the month.
A reply that asks
This prompt acknowledges the objection, asks one question and does not argue. It gives you a spoken version and an email version, because the two sound different.
Write a reply to this objection: “[OBJECTION]”. Acknowledge it, ask one question, and don’t argue. Under 70 words. Give me two versions: one spoken, one for email.
Check before you use it: Read it aloud. If it sounds like a script, change it.
An objection log for the month
One objection is a data point. Ten are a pattern. This prompt groups them, counts them and, for the top three, writes what the objection usually means, your best question and the proof to have ready.
Here are the objections I heard this month: [PASTE]. Group them and count each group. For the top three, write what the objection usually means, my best question, and the proof I should have ready.
Check before you use it: A month of data is a small sample. Use it to guide you, not to conclude.
The catch
Read the reply aloud. If it sounds like a script, change it. And a month of objections is a small sample, so use the log to guide you and not to conclude.
A reply to a discount request that holds the price
When a buyer asks for money off, the weak reply is a discount and the stiff reply is a flat no. A trade sits between them.
This prompt writes a short, calm reply that holds the price and offers something in exchange: a longer term, a smaller scope or different payment timing. The word limit keeps it from turning into a defense.
The buyer asked for [X%] off. Context: [NOTES]. Write a reply that holds the price and offers a trade instead, such as [TERM LENGTH, SCOPE, OR PAYMENT TIMING]. Under 100 words. Calm, not defensive.
Check before you use it: Decide what you’re willing to trade before you send anything.
How to use it
- Decide what you are willing to trade before you write anything.
- Fill in the percentage the buyer asked for and your real context.
- Read the reply aloud. If it sounds defensive, shorten it.
The catch
The trade has to be one you can deliver. A reply that offers a concession you can’t approve creates a new problem. Check with whoever signs off on pricing before you send.
Proposals: start with their words, then offer three options
I think a proposal that sounds like the buyer does better than one that sounds like your brochure. These prompts help with the structure and the choice.
An outline in their words
The prompt asks for the situation in their words first, and tells Claude to use their language, not yours. That only works if you paste real phrases from your notes.
Draft an outline for a proposal to [COMPANY] using these notes: [PASTE]. Sections: their situation in their words, what we will do, what is included, price, timeline, next step. Use their language, not ours.
Check before you use it: Replace any generic wording with the buyer’s own phrases from your notes.
Three options with tradeoffs
When one price isn’t landing, a starter, a standard and a full version give the buyer a choice instead of a yes or no. Asking Claude to recommend one forces a position.
Create three options for [DEAL]: a starter, a standard, and a full version. For each, list what is included and the tradeoff. Keep the names plain. Recommend one and explain why in two sentences.
Check before you use it: Make sure the smallest option is one you’d happily deliver.
The catch
Replace any generic wording with the buyer’s own phrases. And only offer a starter option you would be happy to deliver, because some buyers will pick it.
Where to go next
Every prompt here comes from a set of 50 I wrote for the moments in a sales week. A free sample of 10 and the full pack are in the shop.
If you’d rather have this built into your CRM than run it by hand, that’s what RevLathe does.
I’m Seth Levanen. I find the AI shortcuts that keep the quality and drop the busywork. Email me if you want to talk about it.